1. Introduction

At GetCollab, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, phone number, password
Profile Information: Profile picture, bio, social media handles, portfolio links
Business Information: Company name, business address, tax information
Payment Information: Payment method details (processed securely through third-party payment processors)
Communications: Messages sent through our platform, support tickets, feedback

2.2 Information We Collect Automatically

Usage Data: Pages visited, features used, time spent on platform
Device Information: IP address, browser type, operating system, device identifiers
Cookies and Tracking: Session data, preferences, analytics information
Location Data: General geographic location based on IP address

2.3 Information from Third Parties

Social media profile data (when you connect your accounts)
Payment verification data from payment processors
Analytics data from third-party services

3. How We Use Your Information

We use your information to:

Provide, maintain, and improve our services
Process transactions and send related information
Send administrative information, updates, and security alerts
Respond to your comments, questions, and customer service requests
Monitor and analyze trends, usage, and activities
Detect, prevent, and address technical issues and fraudulent activity
Personalize your experience and deliver targeted content
Send you marketing communications (with your consent)
Comply with legal obligations

4. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your information depends on the data and context:

Contract Performance: Processing necessary to provide our services
Legitimate Interests: Processing for our legitimate business interests
Consent: Processing based on your explicit consent
Legal Compliance: Processing to comply with legal obligations

5. How We Share Your Information

We may share your information with:

Service Providers: Third-party companies that perform services on our behalf (hosting, analytics, payment processing)
Business Partners: Other users on the platform (brands/influencers you collaborate with)
Legal Requirements: Law enforcement, government agencies, or other parties when required by law
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you explicitly authorize us to share information

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your data:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication measures
Employee training on data protection
Incident response procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

Provide our services to you
Comply with legal obligations
Resolve disputes and enforce agreements
For legitimate business purposes

When data is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the following rights:

Access: Request access to your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your data
Portability: Request a copy of your data in a portable format
Restriction: Request restriction of processing
Objection: Object to processing of your data
Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us at getcollabbro@gmail.com

9. Cookies and Tracking

We use cookies and similar tracking technologies to:

Remember your preferences and settings
Understand how you use our platform
Improve our services
Deliver personalized content

You can control cookies through your browser settings. However, disabling cookies may affect platform functionality.

10. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected data from a child, we will delete it immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

Posting the new policy on our platform
Sending you an email notification
Displaying a prominent notice on our website

Your continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: getcollabbro@gmail.com
Address: GetCollab, India

15. Data Protection Officer

For data protection inquiries, you can contact our team at getcollabbro@gmail.com